Benjamin Wu

Jewellery Sales Consultant
UX practitioner
Generative AI Enthusiast

Hi there, I'm Benjamin, a Jewellery Sales Consultant, a UX practitioner, and a Generative AI enthusiast, and I have worked with startups and organisations in the past to solve problems through co-creating digital solutions.


Explore my site to learn more about my journey and expertise, have a great day!

Work Experience

Lukfook Jewellery

Jewellery Sales Consultant @ Melbourne, Australia

2024 Sep - Present

Lukfook Jewellery, a reowned Hong Kong-based international jewellery group with over 3,100 retail shops across nine countries, specialising in gold, platinum, and gem-set jewellery design and sales.


As a Jewellery Sales Consultant, I helped customers find their perfect piece while keeping our store running smoothly. My job was all about creating great moments for people shopping for jewellery- whether that meant explaining a stunning jewellery design or helping customers choose a meaningful gift. I'm comfortable chatting in Mandarin, Cantonese, and English, which helped me connect with different customers.

Dan Murphy

Casual Customer Assistant @ Melbourne, Australia

2024 Jun - Present

PayBuddy

Interaction Designer @ Remote, Australia

2024 - 2024

PayBuddy is a fin-tech startup team based in Melbourne, Australia that researches and tackles the problem of space around subscription payments. We aim to enable users to gain better control and oversight of their subscription services


As an interaction designer in the team's early stages, I have guided its concept evolution from initial paper prototypes to mid-fidelity prototyping, synthesising user feedback with business objectives to enhance the design solution.

Elemetric Health

Marketing and Digital Intern @ Remote, Australia

2023 - 2023

Elemetric Health is a health-tech SaaS based in Sydney, Australia, it aims to make easy and fast to create personalised, predictive, and powerful patient support solutions using science, experience, data, and insights.


As the sole Marketing and Digital Intern, I work with the founder on developing the Insight Library from a concept to a high-fidelity prototype, featuring easy access to data frameworks, seamless KPIs, visualisations, and benchmarks, as well as data identification, quality, and gap analysis.

Case Study

Case Study

Macquarie University (Academy Xi Project)

UX Designer @ Remote, Australia

2022 - 2022

Service Connect is the first place to go for questions about life at Macquarie University. The challenges faced by Macquarie University’s Service Connect Staff include struggling to find the right information and deliver an exceptional student service experience.


As a UX Designer, I was involved in the design evolution of this platform, working closely with team leads and design team, and integrating user feedback throughout the development process. Our approach included three rounds of user testing with 42 staff members, which led to a significant increase in the platform’s desirability score, from 8/10 to 8.8/10.


This design solution introduces a gamified approach to Service Connect staff onboarding and training, aiming to improve staff engagement and preparedness for their roles. It has garnered positive feedback from the project owner, who is enthusiastic about further testing and refining solutions to enhance the student service experience.

Case Study

Case Study

Volunteering

Friends of Figma, Melbourne

Volunteer

2024 - Present

Hong Kong Shark Foundation

Website Administrator Volunteer

2023 - Present

The Hong Kong Shark Foundation (HKSF) is dedicated to shark conservation by raising awareness and reducing shark product consumption in Hong Kong which is a major hub for the global trade in shark fins, crucial for maintaining marine ecosystems.


As a Website Administrator, I collaborated with the Executive Director to develop and implement strategic content initiatives, enhancing global awareness for shark conservation while optimising the organisation's online presence through WordPress and consistent brand representation.

Experimental

RE:MAGINE

https://remagine.framer.ai

Re:magine is a collection of generative AI imagery from Midjourney and niji・journey, testing concepts and prompts from living creatures to creative designs.

Testimonial

"It has been a great pleasure to work with Ben during his internship. His dedication, enthusiasm and proactiveness were evident as he delved into cross-functional areas like marketing and product design. In a short period of time, he added value to Elemetric health in both marketing strategy and UX/UI design. I highly recommend Ben to all potential employers in these areas."

Dr. Prabhjot Juneja

Founder @ Elemetric Health · Former Internship Supervisor

"Working with Ben was a pleasure. His sharp attention to detail in UI design and strong user-focused mindset really shines through his work. Ben was great at decision-making and ensuring every choice enhanced the users experience. He is a great collaborator and productive team member. It would be a joy to work on a project with him again!!"

Matthew McEldowney

UX/UI Designer · Former Lead UX/UI Designer on Academy Xi Projects

Email

LinkedIn

Resume

Resume